Re: [EPP-discuss] Login to test environment?

From: Jonas B. Nielsen <jonasbn_at_dk-hostmaster.dk>
Date: Mon, 29 Apr 2013 09:44:01 +0200

Hi Boris,

The issue have been addressed now.

Thank you,

jonasbn

On 29/04/2013, at 09.36, "Jonas B. Nielsen" <jonasbn_at_dk-hostmaster.dk> wrote:

> Hi Boris,
>
> We are looking into it.
>
> jonasbn
>
> On 29/04/2013, at 09.33, Boris Fernandez <Boris.Fernandez_at_ascio.com> wrote:
>
>> Hi
>>
>> Live system is returning an error. Can you please debug ?
>>
>>
>> [2013-04-29 07:31:59][Info][dk][LDN-VM-GRPGW01]
>> <?xml version='1.0' encoding='UTF-8' standalone='no'?>
>> <epp xmlns='urn:ietf:params:xml:ns:epp-1.0' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xsi:schemaLocation='urn:ietf:params:xml:ns:epp-1.0 epp-1.0.xsd'>
>> <command>
>> <login>
>> <clID>xxxxxx</clID>
>> <pw>xxxxxx</pw>
>> <options>
>> <version>1.0</version>
>> <lang>en</lang>
>> </options>
>> <svcs>
>> <objURI>urn:ietf:params:xml:ns:host-1.0</objURI>
>> <objURI>urn:ietf:params:xml:ns:domain-1.0</objURI>
>> <objURI>urn:ietf:params:xml:ns:contact-1.0</objURI>
>> <svcExtension>
>> <extURI>urn:ietf:params:xml:ns:secDNS-1.1</extURI>
>> <extURI>urn:dkhm:params:xml:ns:dkhm-1.0</extURI>
>> <extURI>urn:dkhm:params:xml:ns:dkhm-contact-1.0</extURI>
>> </svcExtension>
>> </svcs>
>> </login>
>> <clTRID>BMANZLLROWLBCTI</clTRID>
>> </command>
>> </epp>
>>
>> [2013-04-29 07:32:00][Info][dk][LDN-VM-GRPGW01]
>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>> <epp xmlns="urn:ietf:params:xml:ns:epp-1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:epp-1.0 epp-1.0.xsd">
>> <response>
>> <result code="2400">
>> <msg>Internal%20error.</msg>
>> </result>
>> <trID>
>> </trID>
>> </response>
>> </epp>
>>
>> [2013-04-29 07:32:00][Error][dk][LDN-VM-GRPGW01]
>> Login failed
>> Login failed
>> at Ascio.NicGateway.NicClientPool.CreateClient()
>> [2013-04-29 07:32:02][Info][dk][LDN-VM-GRPGW01]
>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>> <epp xmlns="urn:ietf:params:xml:ns:epp-1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:epp-1.0 epp-1.0.xsd">
>> <response>
>> <result code="2400">
>> <msg>Internal%20error%20producing%20greeting.</msg>
>> </result>
>> <trID>
>> </trID>
>> </response>
>> </epp>
>>
>>
>> -----Original Message-----
>> From: Jonas B. Nielsen [mailto:jonasbn_at_dk-hostmaster.dk]
>> Sent: 25. april 2013 11:04
>> To: EPP-discuss_at_liste.dk-hostmaster.dk
>> Subject: Re: [EPP-discuss] Login to test environment?
>>
>> Hi Morten,
>>
>>> - Login to epp-test.dk-hostmaster.dk Login failed. Too many attempts
>>> - Login to epp.dk-hostmaster.dk Works.
>>
>> These two environments use the same database. In test the commands are non-destructive dummies and it is not possible to change the password via test.
>>
>> But I recommend that you use sandbox and based on my investigation of the diagnostics you sent me, I found a configuration error in epp-test.dk-hostmaster.dk. This will be addressed ASAP.
>>
>> You should be able to access epp-sandbox.dk-hostmaster.dk with your previous production password, if this is not the case please let me know and we will sync your current production password into the sandbox.
>>
>> jonasbn
>>
>> On 25/04/2013, at 10.07, Morten Møller Riis <mmr_at_gigahost.dk> wrote:
>>
>>> Hi Jonas
>>>
>>> It seems the password isn't updated correctly.
>>>
>>> - Login to epp-test.dk-hostmaster.dk Login failed. Too many attempts
>>> - Login to epp-sandbox.dk-hostmaster.dk Login failed. 1 login attempts
>>> remaining. Wrong userid or password
>>> - Login to epp.dk-hostmaster.dk Works.
>>>
>>> I changed the password 6 hours ago or so.. could that be the problem?
>>>
>>>
>>>
>>> Mvh / Best regards
>>> Morten Møller Riis
>>> Gigahost ApS
>>> mmr_at_gigahost.dk
>>>
>>>
>>>
>>>
>>> On Apr 25, 2013, at 5:39 PM, "Jonas B. Nielsen" <jonasbn_at_dk-hostmaster.dk> wrote:
>>>
>>>> Hello,
>>>>
>>>> No, the access to the test environment should not differ, but apparently you have tried too many times with the wrong credentials.
>>>>
>>>> Your account has now been reset, please let us know if you run into more trouble.
>>>>
>>>> The hostnames are mentioned in the datasheet in the back of the documentation.
>>>>
>>>> If you read about the environments in the documentation you can see that the test environment is designated for test of the server software, I would recommend you use the sandbox environment instead. Your access credentials are initially the same as for production, but a change to the password in this environment will not be reflected in production.
>>>>
>>>> Have a nice day,
>>>>
>>>> jonasbn
>>>>
>>>> On 25/04/2013, at 08.18, Morten Møller Riis <mmr_at_gigahost.dk> wrote:
>>>>
>>>>> Hi
>>>>>
>>>>> Do the login credentials for the test environment differ from those for the production environment?
>>>>>
>>>>> I can't login and am now getting "Login failed. Too many attempts".
>>>>>
>>>>> This is btw. an annoying feature on a test environment. What is the timeout?
>>>>>
>>>>>
>>>>> Also, is it just me, or are the hostnames (epp.dk-hostmaster.dk, epp-sandbox.dk-hostmaster.dk, epp-test.dk-hostmaster.dk) missing from the documentation?
>>>>>
>>>>>
>>>>> Mvh / Best regards
>>>>> Morten Møller Riis
>>>>> Gigahost ApS
>>>>> mmr_at_gigahost.dk
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>> Med venlig hilsen/Best Regards
>>>> Jonas B. Nielsen
>>>> Software udvikler/Softwaredeveloper
>>>>
>>>> DK Hostmaster A/S
>>>> Kalvebod Brygge 45, 3. sal
>>>> 1560 København V
>>>>
>>>> Tlf. +45 33 64 60 60
>>>> Mobil: +45 31 54 60 56
>>>> Fax.: +45 33 64 60 66
>>>> Email: jonasbn_at_dk-hostmaster.dk
>>>> Homepage: https://www.dk-hostmaster.dk
>>>>
>>>> .dk Danmarks plads på Internettet
>>>>
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>>>>
>>>
>>
>> --
>> Med venlig hilsen/Best Regards
>> Jonas B. Nielsen
>> Software udvikler/Softwaredeveloper
>>
>> DK Hostmaster A/S
>> Kalvebod Brygge 45, 3. sal
>> 1560 København V
>>
>> Tlf. +45 33 64 60 60
>> Mobil: +45 31 54 60 56
>> Fax.: +45 33 64 60 66
>> Email: jonasbn_at_dk-hostmaster.dk
>> Homepage: https://www.dk-hostmaster.dk
>>
>> .dk Danmarks plads på Internettet
>>
>> -------------------------------------------------------------------------
>> Dette er en e-mail fra DK Hostmaster A/S. Denne e-mail kan indeholde fortrolig information, som kun er til brug for den tiltænkte modtager.
>> Hvis du ved en fejl har modtaget denne e-mail, bedes du venligst straks give afsenderen besked om dette og slette e-mailen fra dit system uden at offentliggøre, videresende eller tage kopi af meddelelsen.
>>
>> This is an email from DK Hostmaster A/S. This message may contain confidential information and is intended solely for the use of the intended addressee. If you are not the intended addressee please notify the sender immediately and delete this e-mail from your system. You are not permitted to disclose, distribute or copy the information in this e-mail.
>> --------------------------------------------------------------------------
>>
>>
>>
>
> --
> Med venlig hilsen/Best Regards
> Jonas B. Nielsen
> Software udvikler/Softwaredeveloper
>
> DK Hostmaster A/S
> Kalvebod Brygge 45, 3. sal
> 1560 København V
>
> Tlf. +45 33 64 60 60
> Mobil: +45 31 54 60 56
> Fax.: +45 33 64 60 66
> Email: jonasbn_at_dk-hostmaster.dk
> Homepage: https://www.dk-hostmaster.dk
>
> .dk Danmarks plads på Internettet
>
> -------------------------------------------------------------------------
> Dette er en e-mail fra DK Hostmaster A/S. Denne e-mail kan indeholde
> fortrolig information, som kun er til brug for den tiltænkte modtager.
> Hvis du ved en fejl har modtaget denne e-mail, bedes du venligst straks
> give afsenderen besked om dette og slette e-mailen fra dit system uden
> at offentliggøre, videresende eller tage kopi af meddelelsen.
>
> This is an email from DK Hostmaster A/S. This message may contain
> confidential information and is intended solely for the use of the
> intended addressee. If you are not the intended addressee please notify
> the sender immediately and delete this e-mail from your system. You are
> not permitted to disclose, distribute or copy the information in this
> e-mail.
> --------------------------------------------------------------------------
>
>

--
Med venlig hilsen/Best Regards
Jonas B. Nielsen	
Software udvikler/Softwaredeveloper
DK Hostmaster A/S
Kalvebod Brygge 45, 3. sal
1560 København V
Tlf.      +45 33 64 60 60
Mobil:   +45 31 54 60 56
Fax.:     +45 33 64 60 66
Email:    jonasbn_at_dk-hostmaster.dk
Homepage: https://www.dk-hostmaster.dk
.dk Danmarks plads på Internettet
-------------------------------------------------------------------------
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Hvis du ved en fejl har modtaget denne e-mail, bedes du venligst straks
give afsenderen besked om dette og slette e-mailen fra dit system uden
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confidential information and is intended solely for the use of the
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Received on Mon Apr 29 2013 - 09:44:01 CEST

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