Re: [EPP-discuss] final callbacks for email orders are missing since servicewindow friday?

From: Peter Larsen <peter.larsen_at_larsendata.dk>
Date: Mon, 27 Apr 2015 14:38:02 +0200

I have noted that i have received the missing emails after 1200 hours today

I have not seen any communication from anyone (else than registrars) regarding this

so, would someone else than dk-hostmaster confirm this is solved?



> On 27 Apr 2015, at 09:16, Boris Fernandez <Boris.Fernandez_at_ascio.com> wrote:
>
> No answer yet... are we to have some kind of out of office hour support anytime soon ? I know this is Denmark but still...
>
> Our orders are piling up, our workflows waiting for DK-HOSTMASTER notification of completion in order to complete those and inform our customers.
>
> Having those notification down for so long is pretty unacceptable in our opinion. It just broke our DK production chain and that is now happening for two days and generate extra work for our company since our customers are asking questions.
>
> Whom do we have to contact during those off hours ?
>
>
>
> Best regards,
> Boris A. Fernandez
> Application Support Team Leader
> Direct:
> +45 33 88 63 41
> Mobile:
> +45 27 53 63 41
> Office:
> +45 33 88 61 00
> Fax:
> +45 33 88 61 01
> www.ascio.com
>
> Arne Jacobsen Allé 15, 2300 Copenhagen S, Denmark
> A NetNames company
> ............................................................................................................................
> The information in this internet email is confidential and
> may be legally privileged. It is intended solely for the addressee.
> Access to this internet email by anyone else is unauthorized.
> If you are not the intended recipient, any disclosure, copying,
> distribution or any action taken or omitted to be taken in reliance
> on it is prohibited and may be unlawful.
> ............................................................................................................................
>
>
>
> -----Original Message-----
> From: Benny Samuelsen [mailto:benny_at_isphuset.no]
> Sent: 26. april 2015 16:27
> To: Peter Larsen
> Cc: epp-discuss_at_liste.dk-hostmaster.dk; DK Hostmaster A/S Technical Staff
> Subject: Re: [EPP-discuss] final callbacks for email orders are missing since servicewindow friday?
>
> Seeing the same issues here
>
>
>
> Sent from my iPhone please bare with strange spelling
>
>> On 26. apr. 2015, at 09.55, Peter Larsen <peter.larsen_at_larsendata.dk> wrote:
>>
>> I have noted that we receive no final callback on email orders (final registration or failure) since your service window at friday 17:20.
>>
>> even though the domains seems to be finally registred
>>
>>
>> eg:
>>
>> [Track#2015042400513]
>> [Track#2015042500225]
>>
>> .. i do not have that many email orders, i do still make some to make sure i can switch if epp breaks down, but now emails seems to be not working?
>>
>>
>> I am worried about these random errors, there are way to many of the currently, i must stress that the rate of errors have been rising the last 6 months, especially during weekends, especially errors that random interveen with registrars systems.
>>
>>
>>
>>
>> regards, Peter Larsen - ICANN Accredited registrar
>>
>> My info: http://larsen.tel
>> Company info: http://larsendata.tel
>>
>>
>

regards, Peter Larsen - ICANN Accredited registrar

My info: http://larsen.tel
Company info: http://larsendata.tel
Received on Mon Apr 27 2015 - 14:38:02 CEST

This archive was generated by hypermail 2.3.0 : Mon Apr 27 2015 - 14:39:01 CEST