Re: [EPP-discuss] Slight delay in EPP release to production and change of strategy

From: Benny Samuelsen <benny_at_isphuset.no>
Date: Sat, 5 Nov 2016 06:00:00 +0100

No Jonas, they were triggered because you and your team has absolutely no understanding of the registrars business model and a complete lack of respect for what we have told you over and over again.
Stop blaming registrars for your fuckups, we have lived with the lies about EPP and several other stuff for so many years that we have lost count of how many failures which has been delivered.

If I sound pissed of, you are damned right. The whole thinking that .dk are so special based on there registry model are just bullshit. There are other similar registries with the same business modell working just fine with registrars and having a working EPP system.

Focus on the work ahead and listen to what we tell you, write it down and then act on it.

My last tiny piece of respect went out with the drain today reading your ignorant answer.






> On 4 Nov 2016, at 19:41, Jonas Brømsø Nielsen <jonasbn_at_dk-hostmaster.dk> wrote:
>
> Hi Theo,
>
> We are sorry about the late change of strategy and announcement, these late changes was triggered by registrar feedback, had we received this feedback earlier in the proces, we would have communicated differently.
>
> We have been quite open about the EPP development. roadmap and plans, it has not been perfect, but it has been an improvement. We have learned a lot from the EPP project and will will try incorporate this in the day to day work and especially our next larger project.
>
> jonasbn
>
>> On 25 Oct 2016, at 09:00, Realtime Register B.V. <info_at_realtimeregister.com <mailto:info_at_realtimeregister.com>> wrote:
>>
>> Jonas,
>>
>> Can you guys set up some kinda communication protocol to avoid these last minute changes? If we Registrars would operate in the same manner, then we would be out of business real fast here.
>> This is creating more overhead than required and simply just costs us money.
>>
>> I welcome the proposed strategy, this a step in the right direction and will make things easier for all involved parties and reduce overhead in the long run.
>>
>> Thanks,
>>
>> Theo Geurts | Compliance & Policy Officer
>>
>> Realtime Register B.V.
>>
>> Ceintuurbaan 32A
>> 8024 AA - ZWOLLE - The Netherlands
>>
>> T: +31.384530759
>> F: +31.384524734
>> U: www.realtimeregister.com <http://www.realtimeregister.com/>
>> E: legal_at_realtimeregister.com <mailto:legal_at_realtimeregister.com>
>>
>>
>> On 25-10-2016 8:33, Jonas Brømsø Nielsen wrote:
>>> Good morning,
>>>
>>> As previously announced, we have scheduled the deployment of our new and improved EPP service to production today.
>>>
>>> Due to concerns raised by two registrars, we will change our strategy related to this launch.
>>>
>>> - The existing production environment, will still be accessible as epp.dk-hostmaster.dk <http://epp.dk-hostmaster.dk/> on port 700, running our EPP service version 1.4.1
>>>
>>> - The new release of the EPP service, version 2.3.3 will be made available at: epp2.dk-hostmaster.dk <http://epp2.dk-hostmaster.dk/> also on port 700
>>>
>>> The two environments will be running in parallel and you will be able to make your switch when you are ready.
>>>
>>> This change of plan will cause a slight delay in our plan so we will not launch the new production system today as 09:00 AM UTC/GMT+2 Copenhagen localtime as promised.
>>>
>>> More information will follow ASAP,
>>>
>>> Have a nice day
>>>
>>> jonasbn
>>>
>>> <Mail Attachment.png>
>>>
>>>
>>> DK Hostmaster A/S
>>> Kalvebod Brygge 45, 3. sal
>>> DK-1560 København V
>>>
>>> +45 3364 6060 • +45 3154 6056 • jonasbn_at_dk-hostmaster.dk <mailto:usc_at_dk-hostmaster.dk> • www.dk-hostmaster.dk <http://www.dk-hostmaster.dk/>
>>>
>>>
>>> <Mail Attachment.png>
>>>
>>>
>>>
>>> This is an email from DIFO/ DK Hostmaster A/S. This message may contain confidential information and is intended solely for the use of the intended addressee. If you are not the intended addressee, please notify the sender immediately and delete this e-mail from your system.
>>>
>>
>
> Med venlig hilsen,
>
> Jonas B. Nielsen
> Product Manager
>
>
> <image001.png>
>
>
> DK Hostmaster A/S
> Kalvebod Brygge 45, 3. sal
> DK-1560 København V
>
> +45 3364 6060 • +45 3154 6056 • jonasbn_at_dk-hostmaster.dk <mailto:usc_at_dk-hostmaster.dk> • www.dk-hostmaster.dk <http://www.dk-hostmaster.dk/>
>
>
> <image002.png>
>
>
>
>
> This is an email from DIFO/ DK Hostmaster A/S. This message may contain confidential information and is intended solely for the use of the intended addressee. If you are not the intended addressee, please notify the sender immediately and delete this e-mail from your system.
>


--Apple-Mail=_8F77AD16-9232-49B6-9F6A-636D8D418E6F
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html;
        charset=utf-8

<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><br class=""></div><div class="">No Jonas, they were triggered because you and your team has absolutely no understanding of the registrars business model and a complete lack of respect for what we have told you over and over again.</div><div class="">Stop blaming registrars for your fuckups, we have lived with the lies about EPP and several other stuff for so many years that we have lost count of how many failures which has been delivered.</div><div class=""><br class=""></div><div class="">If I sound pissed of, you are damned right. &nbsp;The whole thinking that .dk are so special based on there registry model are just bullshit. There are other similar registries with the same business modell working just fine with registrars and having a working EPP system.&nbsp;</div><div class=""><br class=""></div><div class="">Focus on the work ahead and listen to what we tell you, write it down and then act on it.</div><div class=""><br class=""></div><div class="">My last tiny piece of respect went out with the drain today reading your ignorant answer.&nbsp;</div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><br class=""><div><blockquote type="cite" class=""><div class="">On 4 Nov 2016, at 19:41, Jonas Brømsø Nielsen &lt;<a href="mailto:jonasbn_at_dk-hostmaster.dk" class="">jonasbn_at_dk-hostmaster.dk</a>&gt; wrote:</div><br class="Apple-interchange-newline"><div class="">

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" class="">

<div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">
Hi Theo,
<div class=""><br class="">
</div>
<div class="">We are sorry about the late change of strategy and announcement, these late changes was triggered by registrar feedback, had we received this feedback earlier in the proces, we would have communicated differently.</div>
<div class=""><br class="">
</div>
<div class="">We have been quite open about the EPP development. roadmap and plans, it has not been perfect, but it has been an improvement. We have learned a lot from the EPP project and will will try incorporate this in the day to day work and especially
 our next larger project.</div>
<div class=""><br class="">
</div>
<div class="">jonasbn</div>
<div class=""><br class="">
<div class="">
<blockquote type="cite" class="">
<div class="">On 25 Oct 2016, at 09:00, Realtime Register B.V. &lt;<a href="mailto:info_at_realtimeregister.com" class="">info_at_realtimeregister.com</a>&gt; wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div bgcolor="#FFFFFF" text="#000000" class="">
<div class="moz-cite-prefix">Jonas,<br class="">
<br class="">
Can you guys set up some kinda communication protocol to avoid these last minute changes? If we Registrars would operate in the same manner, then we would be out of business real fast here.<br class="">
This is creating more overhead than required and simply just costs us money. <br class="">
<br class="">
I welcome the proposed strategy, this a step in the right direction and will make things easier for all involved parties and reduce overhead in the long run.
<br class="">
<br class="">
Thanks, <br class="">
<br class="">
<div id="Signature" style="font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">
<div id="divtagdefaultwrapper" style="font-size: 12pt; background-color: rgb(255, 255, 255); font-family: Calibri, Arial, Helvetica, sans-serif;" class="">
<div style="margin-top: 0px; margin-bottom: 0px;" class="">Theo Geurts | Compliance &amp; Policy Officer</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class=""><br class="">
</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">Realtime Register B.V.</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class=""><br class="">
</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">Ceintuurbaan 32A</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">8024 AA - ZWOLLE - The Netherlands</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class=""><br class="">
</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">T: +31.384530759</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">F: +31.384524734</div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">U: <a class="moz-txt-link-abbreviated" href="http://www.realtimeregister.com/">
www.realtimeregister.com</a></div>
<div style="margin-top: 0px; margin-bottom: 0px;" class="">E: <a class="moz-txt-link-abbreviated" href="mailto:legal_at_realtimeregister.com">
legal_at_realtimeregister.com</a></div>
</div>
</div>
<br class="">
<br class="">
<br class="">
On 25-10-2016 8:33, Jonas Brømsø Nielsen wrote:<br class="">
</div>
<blockquote cite="mid:0181CF65-EA57-40B7-AD25-5102DBAD25D6_at_dk-hostmaster.dk" type="cite" class="">
<div class="">Good morning,</div>
<div class=""><br class="">
</div>
<div class="">As previously announced, we have scheduled the deployment of our new and improved EPP service to production today.&nbsp;</div>
<div class=""><br class="">
</div>
<div class="">Due to concerns raised by two registrars, we will change our strategy related to this launch.</div>
<div class=""><br class="">
</div>
<div class="">- The existing production environment, will still be accessible as&nbsp;<a moz-do-not-send="true" href="http://epp.dk-hostmaster.dk/" class="">epp.dk-hostmaster.dk</a>&nbsp;on port 700, running our EPP service version 1.4.1</div>
<div class=""><br class="">
</div>
<div class="">- The new release of the EPP service, version 2.3.3 will be made available at:&nbsp;<a moz-do-not-send="true" href="http://epp2.dk-hostmaster.dk/" class="">epp2.dk-hostmaster.dk</a>&nbsp;also on port 700</div>
<div class=""><br class="">
</div>
<div class="">The two environments will be running in parallel and you will be able to make your switch when you are ready.</div>
<div class=""><br class="">
</div>
<div class="">This change of plan will cause a slight delay in our plan so we will not launch the new production system today as 09:00 AM UTC/GMT+2 Copenhagen localtime as promised.</div>
<div class=""><br class="">
</div>
<div class="">More information will follow ASAP,</div>
<div class=""><br class="">
</div>
<div class="">Have a nice day</div>
<div class=""><br class="">
</div>
<div class="">jonasbn</div>
<div class=""><br class="">
</div>
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<div class="">
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<span class="">Med venlig hilsen,</span></div>
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<span class="">Jonas B. Nielsen</span></div>
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